Insights
8/26/2010

Shoppers Scaling Back on Channel Shifting, Giving Retailers Fewer Chances to “Get It Right,” New SymphonyIRI Research Finds

Visiting Smaller Number of Channels, Making Fewer Trips, and Shifting to Dollar Stores Represent Key Findings
Shoppers are cutting back on the number of channels they are visiting, concentrating visits on stores known for lower prices, generally visiting stores less frequently and spending less per trip.  These are the principal findings of SymphonyIRI Group’s new Times & Trends report, “The New Path to Purchase:  An Escalation of Channel & Consumption Migration.”

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