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5/22/2008

IRI’s Client Satisfaction and Innovation Drives Top 10 Ranking among Global Response and Opinion Res

Brown-Wilson Group’s “The Black Book of Outsourcing” Places IRI Ahead of The Nielsen Company

CHICAGO, Sept. 24, 2007 – IRI, the world’s leading global provider of consumer, shopper, and retail market intelligence and insights for the consumer packaged goods (CPG), healthcare and retail industries, has been named among the top 10 global outsourced, response and opinion research firms, according to a recent Brown-Wilson Group survey.  

“It is extremely rewarding to have our team’s focus, innovation and dedication to superior client service recognized by this prestigious ranking,” says IRI President and Chief Executive Officer Scott W. Klein. ”This is a significant achievement to be selected by the industry’s top decision makers.”

The Brown-Wilson Group, which authors “The Black Book of Outsourcing,” a best-selling international Web portal and outsourcing resource manual, conducts annual surveys that rank outsourcing vendors according to responses by executives and others involved in outsourcing decision making about their experience and satisfaction with current suppliers.

One key finding in this year’s survey is a shifting focus from cheaper and faster performance to a focus on client satisfaction, with managers of client companies favoring outsourcing suppliers that provide better and more supportive innovation.

“IRI is squarely focused on increasing the value it provides clients by delivering breakthrough insights for breakthrough results,” adds Klein. “Our unique combination of comprehensive marketplace information, automated analytics, technology and deep domain expertise matched with a relentless focus on client satisfaction is what enables us to quickly meet the evolving needs of today’s marketplace.”

More information about the Brown-Wilson Group and the survey can be found at:  http://theblackbookofoutsourcing.com/

About Information Resources, Inc.
IRI is the world’s leading provider of consumer, shopper, and retail market intelligence and insights supporting 95 percent of the FORTUNE Global 500 consumer packaged goods (CPG), retail and healthcare companies. Only IRI offers the unique combination of integrated market information, automated and predictive analytics, innovative enabling technologies, and domain expertise.  With IRI, leading retailers and manufacturers are able to quickly discover breakthrough insights driving smarter decisions and actions across the enterprise for breakthrough results. Companies around the world depend on IRI for improved productivity, stronger brands, and dramatic revenue growth. For more information, visit http://us.infores.com.

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IRI CONTACTS:
John McIndoe
E-mail: john.mcindoe@infores.com
Phone: (312) 474-3862
Fax: (312) 474-2512

Shelley Hughes
E-mail: shelley.hughes@infores.com
Phone: (312) 474-3675
Fax: (312) 474-2512


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